mmvas

MMVAS

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Overview

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Coming Soon

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Terms of Service

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Contact Us

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General Information

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All Services

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Access Management

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Card Management services

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Audit

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Change Request

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Dataset, Reports & Analytics

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Dispute Management services

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Environment provisioning

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Expert Advisory services

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Fraud & Risk Management services

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Onboarding Support services

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Platform security services

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Recon & Settlement services

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Tech Support services

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User Onboarding support services

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Bundles

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MatchMove is the proud winner of multiple industry awards. We have also been recognized as a leader in fintech innovation by various global authorities, financial publications, and institutions.

Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our webstore operated by our company/entity. ("us", "we", or "our"), or the services provided therein (the “Service”).  These Terms apply to all visitors, users and others who access or use the Service. 
Your access to and use of the Service is conditional upon on your acceptance of and compliance with these Terms.  By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, do not access or use the Service. 
We reserve the right to revise these Terms from time to time. Please check these Terms from time to time for any amendments. Your continued use of the Service after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.


Placing an Order
To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product.    
You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us.
We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
a.	the product is not available;
b.	we cannot authorise your payment;
c.	you are not allowed to purchase the Product from us under the applicable law;
d.	we are not allowed to sell the Product to you under the applicable law; or
e.	there has been an error in the pricing or description of the product.


When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you.


Cancellation & Refund
If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. 
You have [fourteen days] to return an order after receiving it.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. 
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.


Shipping & Delivery
Products in stock are normally delivered within the number of working days shown on our website.
We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. 
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
If you have any questions, please contact us.


Disclaimer
The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. 
We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. 
You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service.  In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs.


Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.


Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the country which we have our primary place of business in. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Courts of the said country.


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All stakeholders involved in the program must have the knowledge and skills necessary for a successful launch. A comprehensive training and consulting can reduce the risk of issues arising during the launch and ensure that the program meets Your user's needs and expectations. This will lead to a more successful and profitable program in the long run.

This is charged as below:
USD 250 per person hour, committed package of 8 hours. 
(Committed fee: USD 2000)

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA17 - Pre - launch Training & Consulting

This support is critical to ensure that Your program remains up-to-date with the latest technological advancements and user needs. Upgrading the API can provide improved security, performance, and functionality, leading to a better user experience and increased program adoption.

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD 1500)

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA16 - API upgrade support

Matchmove team will ensure that Your developers have a clear understanding of the MatchMove's APIs opted/ integrated with. They will provide comprehensive answers to API questions and stakeholders can make informed decisions to ensure that the program operates smoothly and effectively.

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD 1500)

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA15 - API elucidation

Portfolio review insights is critical to ensuring the program's success and sustainability. By analyzing the portfolio, stakeholders can gain valuable insights into cardholder behavior and preferences, optimize the program's performance, and mitigate risks.

This is charged as below:
USD 250 per person hour, committed package of 8 hours. 
(Committed fee: USD 2000)

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA14 - Portfolio review insights

The key is to optimizing the program's performance and mitigating risks. By getting access to data insights, You can make informed decisions quickly, optimize the program's performance, and mitigate potential risks.

This is charged as below:
Consultancy hours : USD 250 per manhour, committed package of 8 hours. (Committed fee: USD 2000)

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA13 - Understanding data insights on demand

Training on Freshdesk tool is designed to provide your teams with the knowledge and skills necessary to effectively use and raise tickets to streamline your inquiries, support requests, and issue resolution.

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD1500)*
*Can be clubbed with other training modules too

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA12 - Training on Freshdesk

Training on Risk & Transaction Monitoring is designed to provide your team with knowledge and skills on identifying, assessing, and mitigating risks associated with financial transactions through effective monitoring and analysis of transaction data.

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD1500)*
*Can be clubbed with other training modules too

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA11 - Training on Risk & transaction monitoring

Your finance team may require an understanding of the various fees and charges applied to the end customer and at the program level. This training can guide them with the insights into each of these fees and charges as applicable

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD1500)*
*Can be clubbed with other training modules too

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA10 - Understanding Fees & charges

By providing relevant training on these areas to your staff, You can ensure that operations are efficient and effective, and that staff have the knowledge and skills necessary to manage the fund flow. This training can help prevent errors, fraud, and compliance violations, and improve customer satisfaction.

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD1500)*
*Can be clubbed with other training modules too

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA09 - Training on Operations - Fund flow, Reports & settlements

Compliance in the world of fintech is a critical aspect as it requires adherence to regulatory requirements and ethical standards. To be well versed with the required and applicable regulatory rules, limits, configurations applicable, compliance training becomes essential. It helps to provide your employees with the knowledge and skills necessary to understand and adhere to regulatory requirements.

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD1500)*
*Can be clubbed with other training modules too

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA08 - Training on Compliance

Adminnet is MatchMove's proprietary tool inbuilt to help track and manage your program, get real time visibility of transactions, and the movement of funds across. Your customer support team, finance & operations team, business team, to be able to make the best use of it, may need guidance around it. This training will help them with required guidance. 

This is charged as below:
USD 250 per person hour, committed package of 6 hours. 
(Committed fee: USD1500)*
*Can be clubbed with other training modules too

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA07 - Adminnet Training

The Solutioning support team will guide You, by working closely with your stakeholders to identify business requirements and develop solutions that meet those requirements. It will help plan and design the enhanced functionalities that can improve the user experience, increase efficiency, or reduce costs.

This is charged as below:
USD 250 per person hour, committed package of 8 hours. 
(Committed fee: USD 2000)

Terms &amp; Conditions:
MatchMove reserves the right to modify/ discontinue/ adjust the timeline/ associated project timeline or budget based on the nature and scope of the services requested for.
The timeline for completing the services is an estimate only and may be subject to change based on a variety of factors, including but not limited to unforeseen technical issues or changes in project priorities.
The client acknowledges that any delays in providing necessary information or feedback may impact the timeline for completing the service.
MatchMove is not responsible for any delays in the provisioning of the services due to factors outside of its control, including but not limited to acts of nature, force majeure events, or actions by third-party vendors.
The client acknowledges that any changes to the scope of the services or requirements may impact the timeline for completing the same, and that MatchMove may require additional time to provide such services.
MatchMove makes no warranty or representation of any kind for the services offered and to the specific timeline for completing the same, and the client acknowledges that the timeline may be subject to change at any time.

MMVAS-EA06 - Solutioning support (post launch)